Top-rated independent heating and cooling across California's Central Valley and the Sierra foothills
Heat Pump Repair in Malibu, CA — Book a Visit Today
When a heat pump runs constantly and never reaches the setpoint, the usual suspects are a reversing valve, a low charge, a failing defrost board, or a coil coated in salt and grit. We do heat pump repair for Malibu homes, including the ductless and packaged units common on tighter lots near the water. Ocean air corrodes outdoor cabinets and fin stock here, so we check that first. You can clear leaves and debris away from the outdoor unit safely while you wait. Call us with what you are seeing, or send the quote form and we will follow up.
Call (888) 381-2953- A real person answers
- Open 7 days
- Written quote before work starts
Taking calls until 5:00 PM PT
Common heat pump faults in Malibu homes
- The air from my vents feels cool even though the heat is on Reversing valve stuck in cooling, low refrigerant charge, or a thermostat wired for the wrong mode
- The outdoor unit is covered in ice and stays that way Failed defrost control board, bad defrost sensor, or restricted airflow at the outdoor coil
- The system runs all day and the house never warms up Refrigerant leak, failing compressor, dirty coils, or auxiliary heat that is not coming on
- My furnace never kicks in on the cold mornings Dual-fuel changeover fault, outdoor sensor out of range, or a control board not staging correctly
- Loud bang or whoosh from the outdoor unit every hour or so Normal defrost sound in some cases, otherwise a reversing valve or expansion device problem
People call this heat pump repair or heat pump service. Same visit, same written quote, same technician.
Malibu coverage
From Malibu we also cover Pacific Palisades, Topanga, Calabasas, Agoura Hills, Westlake Village, Santa Monica and the Oxnard and Camarillo side of the coast.
Other repairs we do in Malibu
- AC Repair
- Furnace Repair
- AC Installation
- Furnace Installation
- Ductwork Repair
- HVAC Maintenance
- Duct Cleaning
- Thermostat Installation
- Mini-Split Repair
- Indoor Air Quality
heat pump repair across the region → · All Malibu services →
Permits, codes and rebates in Malibu
Power here comes from Southern California Edison, gas from SoCalGas.
Before you buy, look at SCE residential efficiency rebates and SoCalGas residential rebates. We will not promise something that closed last quarter, but we will tell you what is running when we quote.
California Title 24, Part 6 applies to a changeout here, which normally means a permit, with HERS verification and CF2R/CF3R registration on most changeouts. City of Malibu Building Safety Division handles them.
The federal 25C Energy Efficient Home Improvement Credit applies to qualifying equipment, and the efficiency tier it requires is worth checking before you choose a system.
How we compare to other HVAC companies in Malibu
| Central Valley Air | Big-box repair chains | Handyman listings | |
|---|---|---|---|
| Written quote before any work | ✓ | ✕ | ✕ |
| Live answer seven days a week | ✓ | ✕ | ✓ |
| Every major brand, gas or electric | ✓ | ✓ | ✕ |
| Independent, no manufacturer quotas | ✓ | ✕ | ✓ |
| Crews familiar with homes like yours | ✓ | ✕ | ✓ |
The same on every visit
The quote comes first, in writing
Covering 123 cities across California, Nevada.Phones answered by people
Open 7 days, 8:00 AM to 5:00 PM PT.Independent of every manufacturer
Carrier, Trane, Lennox, Goodman and more. We are not an authorized dealer for any of them.Heat Pump Repair in Malibu — quick answers
Why is my heat pump blowing cool air in heating mode?
Most often the reversing valve has not shifted into heating, the refrigerant charge is low from a leak, or the thermostat is calling for the wrong mode. We measure temperature rise across the indoor coil and test the valve and controls to tell which it is.
Is ice on the outdoor unit normal in winter?
A light frost that clears during a defrost cycle is normal. A thick shell of ice that stays on the coil for hours is not, and usually points to a failed defrost board, a bad sensor, or airflow blocked at the outdoor coil. Call us before it worsens.
What is auxiliary or emergency heat, and should I use it?
Auxiliary heat is the electric strip or gas furnace that backs up the heat pump in cold weather. Using emergency heat as a stopgap will keep the house warm, but it costs more to run and it means the heat pump side needs to be looked at.
How does a dual-fuel system decide between heat pump and furnace?
A control uses an outdoor temperature reading and a set changeover point to switch from the heat pump to the gas furnace when it gets cold. When the sensor drifts or the board fails, you get either a cold house or a furnace running when it should not.
How soon can you get to my house in Malibu?
Call us and we will give you the next available window rather than a vague promise. PCH traffic and canyon access affect timing, so we ask for a gate code, a note about steep or narrow driveways, and whether the equipment is on the roof, in the attic or in a side yard. During a Santa Ana heat run, no-cooling calls fill up fast, so call early in the day if your AC has stopped.
How it works
- Step 1
Tell us the symptom
Call or fill in the quote form. We ask what changed, when it started, and what the thermostat reads. That tells us whether to bring parts for a cooling fault or a heating fault.
- Step 2
We diagnose on site
A technician checks the thermostat, the electrical side, airflow through the filter and coil, refrigerant pressures, and the outdoor unit. You get told what failed and why, in plain words, before anything is replaced.
- Step 3
Repair and verify
We make the repair, then run the system and measure the results at the vents. If a part needs ordering, we say so and give you a realistic window instead of a vague promise.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Built for real valley heatWe work in areas where afternoons sit above 110 degrees and systems run for months without a break. That shapes how we size repairs, check capacitors and contactors, and judge whether a compressor is genuinely done.
- Attic and package unitsPlenty of homes across the region run attic air handlers or rooftop package units instead of a garage furnace and a side-yard condenser. We are used to the access, the duct runs, and the drain issues those setups bring.
- Dust and debris we expectAg dust, cottonwood fluff and grass clippings pack condenser coils and starve a system of airflow. We clean what we find and show you the difference, rather than adding refrigerant to a unit that just could not breathe.
- Heating too, not only ACFurnace repair, heat pump faults and no-heat calls get the same attention as summer work. Ignition problems, cracked or failing components and short cycling all get diagnosed before we recommend anything larger.
- All major brands, gas & electricFrom Carrier and Trane to Lennox, Goodman, Rheem and Bryant, serviced independently.
- Straight answersWhen a replacement beats a repair, we tell you, sometimes before we roll a truck.
Heat Pump Repair in Malibu
The longer it sits broken, the more it takes from you
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →