Top-rated independent heating and cooling across California's Central Valley and the Sierra foothills
Heat Pump Not Heating
If your heat pump is running but the air coming out feels cool or lukewarm, we diagnose and repair it for homeowners across California and Nevada. A heat pump that will not heat usually points to a reversing valve, a low refrigerant charge, a failed defrost control, or a thermostat calling for the wrong mode. Before you call, check that the thermostat is set to heat, swap the batteries, look for a tripped breaker, and change a loaded filter. If it still blows cool, get in touch and we will schedule a visit.
Call (888) 381-2953- A real person answers
- Open 7 days
- Written quote before work starts
Taking calls until 5:00 PM PT
What This Repair Involves
We start at the thermostat to confirm the system is actually being told to heat, then move outside to watch what the unit does when the call comes in. A heat pump in heating mode should run the outdoor fan and compressor and send hot refrigerant indoors. We measure temperature across the coil, read pressures, and check the reversing valve solenoid for power. That tells us whether the problem is a control signal, a mechanical failure, or a charge issue, and we explain what we found before any work starts.
What We Check and Repair
Common findings are a stuck or burned-out reversing valve, a defrost board that leaves the unit iced over, a bad outdoor sensor, a failed contactor, or a low charge from a leak. We also check auxiliary or backup heat, because a heat pump leaning on strip heat all day often has an underlying refrigerant or airflow problem. Repairs range from replacing a solenoid coil or control board to finding and sealing a leak. Where a compressor has failed on an older system, we lay out repair against replacement honestly.
How We Decide It Is the Right Call
We fix what is failing rather than pushing a new system. If the heat pump is a reasonable age and the failure is a single part, repair is the sensible choice and we do it that day when the part is on the truck. If the compressor is dead, the coil is leaking in several places, or the unit uses a refrigerant that is hard to source, we say so and give you the replacement conversation with real numbers in writing. Your call either way, no pressure from us.
Other heat pump repair work
The same on every visit
The quote comes first, in writing
Covering 123 cities across California, Nevada.Phones answered by people
Open 7 days, 8:00 AM to 5:00 PM PT.Independent of every manufacturer
Carrier, Trane, Lennox, Goodman and more. We are not an authorized dealer for any of them.Heat Pump Not Heating — quick answers
Why does my heat pump blow cool air in heating mode?
Most often the reversing valve is not switching over, or the charge is low enough that the system cannot move heat. It can also be a thermostat wired or set wrong. All three need a technician to confirm.
Is it normal for the outdoor unit to steam or ice up?
A light frost that clears during a defrost cycle is normal. Solid ice covering the coil, or ice that never melts, points to a defrost control, sensor, or airflow fault and should be looked at.
My backup heat runs constantly. Is that a problem?
Yes, usually. Constant auxiliary heat means the heat pump is not carrying the load on its own. That points to low refrigerant, a reversing valve fault, or a compressor issue worth diagnosing soon.
How it works
- Step 1
Tell us the symptom
Call or fill in the quote form. We ask what changed, when it started, and what the thermostat reads. That tells us whether to bring parts for a cooling fault or a heating fault.
- Step 2
We diagnose on site
A technician checks the thermostat, the electrical side, airflow through the filter and coil, refrigerant pressures, and the outdoor unit. You get told what failed and why, in plain words, before anything is replaced.
- Step 3
Repair and verify
We make the repair, then run the system and measure the results at the vents. If a part needs ordering, we say so and give you a realistic window instead of a vague promise.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Built for real valley heatWe work in areas where afternoons sit above 110 degrees and systems run for months without a break. That shapes how we size repairs, check capacitors and contactors, and judge whether a compressor is genuinely done.
- Attic and package unitsPlenty of homes across the region run attic air handlers or rooftop package units instead of a garage furnace and a side-yard condenser. We are used to the access, the duct runs, and the drain issues those setups bring.
- Dust and debris we expectAg dust, cottonwood fluff and grass clippings pack condenser coils and starve a system of airflow. We clean what we find and show you the difference, rather than adding refrigerant to a unit that just could not breathe.
- Heating too, not only ACFurnace repair, heat pump faults and no-heat calls get the same attention as summer work. Ignition problems, cracked or failing components and short cycling all get diagnosed before we recommend anything larger.
- All major brands, gas & electricFrom Carrier and Trane to Lennox, Goodman, Rheem and Bryant, serviced independently.
- Straight answersWhen a replacement beats a repair, we tell you, sometimes before we roll a truck.
Heat Pump Not Heating
Ready to book heat pump not heating?
Describe the system and your ZIP. The written quote comes before any work.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
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